Make up Policy

Desktop Version

Head on to our website mad.sg, and click on “MAD Student” >> “My Account” and it will bring you to the MindBody Classic platform

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Homepage of MAD Dance Studio featuring a woman in beige clothing and high-heeled boots performing a dance pose on the floor.

On the MindBody Classic platform, Sign in to your account, or register for a new one if it’s your first time here.

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Screenshot of the MAD Movement website's login page with options to sign in or create an account, featuring a purple header menu and the MAD logo.

After signing in, you will land on the “My Info” page. Look for “My Schedule” in the menu.

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Screenshot of a user profile page from an online platform, showing the user's name, email, and sections for account details, with navigation tabs at the top.

Locate the class you wish to reschedule and click on “cancel”. This will return 1 session of your course into your account.

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Screenshot of an online class schedule webpage showing upcoming yoga classes, with options to cancel each class.

Confirm if you’re sure this is the right class you’d like to reschedule.

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A computer screen showing a webpage with a schedule for dance classes at MAD. There is a pop-up confirmation message asking, 'Are you sure you want to cancel this class/event?' with options to 'Cancel' or 'OK'.

To book into another timeslot, click on Term Courses (or Mini Term if applicable).

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Screenshot of a dance studio's online scheduling page showing a series of classes, dates, times, and cancellations, with some social media share icons and cancellation policy information.

Find the day and time of the course you’re looking to swap to and click on “Sign Up Now!”

Screenshot of a webpage showing an event schedule for a course named 'Stretch: Term Course' with a 'Sign Up Now!' button, date details, room information, and course description.

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Ensure you’re booking for only 1 session. Select the date of class that you wish to make up in and click “Enroll”.

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Screenshot of an online course registration page for a stretch term course, showing schedule options, weekly dates, and an enroll button.

And you’re done! Your rescheduled class should be reflected in “My Schedule”.

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Screenshot of a fitness class scheduling webpage showing scheduled classes for a stretch term course at MAD, with a highlighted class on Thursday, April 18, 2024, at 8:35 pm UTC+08, including options to cancel or reschedule.

Missed a Class

If you missed a class, unfortunately we would not be able to return the one session to you. We do recommend arranging for a mutual swap with another student who is missing their lesson to secure a chance of making up in a full class. Head over to our Telegram Chat “MAD TALK” under the subpage “Class Swaps”

You are also welcome to try your luck by turning up for another class of the same or lower level and value. Do note that Priority will always be given to students who have registered for the class or have paid for drop-in. In the event that make-up students exceed the available poles in the class, it will be on first-come-first-serve basis, i.e. make-up student(s) arriving later will be asked to leave, no reservations allowed. Make-up student’s arrival timing will be determined by their reporting time to instructor conducting the class.

If you need any help, we're just a short WhatsApp message away at +65 9128 2166!